Consultancy SERVICES

 

 

• Strategy-Design/Implementation

            Centralisation/Digitization/CRM                       enablement

• End-to-end CRM/CXM - Design/Management

• Crisis Management

• Business Model Design

            Due Diligence - Research/Analysis

• Customised Business Solutions

• Project Management

• Total Quality Management

             Quality Assurance
             Customer Satisfaction Monitoring                      Survey's 

                Mystery Shopping

•  Market Analysis and Insights;

             Consumer Behaviour

             Compettive Dynamics 

• Knowledge Management

             Learnerships/Internships
             Processes - Design/Mapping
             Process Re - Engineering
            S.O.P - Design/Complimation
            Knowledge Harvesting

• Business Intelligence

            Data Management

            Reports - Design/Compilation

                Statistical
                Analytical

• BPO

             Sales
             Service
             IT  Support

             Collections 

             Whistle Blower Programs

• Performance Optimization

              Building High Performing Teams

            Performance Managment

              KPI Design

            Reward and Recognition Programs

              Coaching

              Leadership/Management                                   Development

consultancy SERVICES - property management

 

 

• Student Accomodation

              Sales & Marketing

              Rental Management

              Facilities Management

              Student  Life 

              Student Wellbeing / Affairs

              Communication and PR

              Portfolio Management 

              Customer Service/ Support 

• Residential Accomodation

              Sales & Marketing

              Rental Management

              Facilities Management

              Tenant  Life 

              Communication and PR

              Portfolio Management 

              Customer Service / Support

• Parking Management

Business Support SERVICES

 

 

• Company Profile's

• Business Proposal's

• Tender Package's

• Research

• CCMA- Consultation/Case Preparation (Employee/Employer)

• Virtual Administrator/Customer Service Agent

• Branding and Marketing services